At Woodbridgebath, we are committed to providing products that perform as promised. If you're not happy with your purchase for any reason, let us know and we'll make it right.

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Simply return it within 14 days in ORIGINAL CONDITION, along with all the PACKAGING and ACCESSORIES, and we will be glad to refund your money. Buyers are also responsible for the return shipping and handling cost, unless it's our fault. ** To return an item, please contact us before you do so or call 562-229-0088 from Monday - Friday 9AM - 4:30PM PST. Please save your return tracking number, and email it to us. It will take no more than 7 business days to process your refund once we've received the item.

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---- REFUND EXCEPTIONS ----
* Depending on the condition, a 15% RESTOCKING FEE will be occurred.
* If products have been assembled or modified, we cannot take them as returns.
* Unreasonable returning excuse will not be accepted.
---- IMPORTANT INSPECTION POLICY ----
If your item arrives broken, please follow the instruction below.
1. Inspect all shipments upon arrival and before signing delivery receipts.
2. If there is damage, you must refuse the order and describe the damage on the receipt. Please notify us if you refuse delivery, so we can anticipate that return.
3. Write “Package Damaged” when you sign for delivery even if it appears only slightly damaged.
4. If the shipment is accepted and no damage is noted on the receipt, we reserve the right NOT n to refund or replace your item.